Email sending stopped

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hschroyen
Posts: 11
Joined: 20 Oct 2019, 11:48
Name: Herbert Schroyen
Location: brussels belgium

Email sending stopped

Post by hschroyen »

Hello,

For 1 month now email sending when updating tasks has stopped.
Sending test mails is still working perfectly but each time a task is created or updated no mail is send anymore.
This was working before.
Checked spam and this is ok.
Checked with test mail also ok.
Checked config, nothing changed and looks ok.

Any logs I can check?
Settings?
Something changed?

Thanks for the support

Regards

Hschroyen
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support
Site Admin
Posts: 6231
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Email sending stopped

Post by support »

Do you use SMTP? Maybe server has some limit?
hschroyen
Posts: 11
Joined: 20 Oct 2019, 11:48
Name: Herbert Schroyen
Location: brussels belgium

Re: Email sending stopped

Post by hschroyen »

Thanks for replying.

No I do not use smtp
I have also logged a ticket at the hosting company and they do not see any problem.
The number of mails is rather limited so I do not expect a limit on this.
The weird thing is that email test mail is working. I even tried it yesterday again

Regards

hschroyen
User avatar
support
Site Admin
Posts: 6231
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Email sending stopped

Post by support »

Make sure you did not setup this option. Because this option required to setup cron to send emails.
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hschroyen
Posts: 11
Joined: 20 Oct 2019, 11:48
Name: Herbert Schroyen
Location: brussels belgium

Re: Email sending stopped

Post by hschroyen »

Thanks for the follow-up.

I had this turned off indeed...This week I turned it on and configured the crontab in order to check if this was working.
As far as I can see it is not sending mails neither.

Is waiting for the next release an option?
It is really weird as it "was" working

Regards

hschroyen
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