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500 error after update

Posted: 08 Feb 2024, 22:24
by d.josue.hp@gmail.com
After the update I'm getting 500 error.

Image

haver php version 8.1

Re: 500 error after update

Posted: 08 Feb 2024, 22:59
by support
You have to check php error log on your server.
Check php version. Make sure you have loaded files in correct folder. Update db again.

Re: 500 error after update

Posted: 19 Feb 2024, 21:24
by God_Zilla
Hi, after the update I also had the same problem.
The list of database errors is:

Data Log
19/02/2024 18:19:45 WARNING: [pool www.mastrangelidomenico.it] child 85 said into stderr: "[19-Feb-2024 18:19:45 Europe/Rome] PHP Warning: require(/web/htdocs/www.mastrangelidomenico.it/home/Mastro/ ... eaders.php): Failed to open stream: No such file or directory in /web/htdocs/www.mastrangelidomenico.it/home/Mastro/ ... d_real.php on line 71"
19/02/2024 18:19:45 WARNING: [pool www.mastrangelidomenico.it] child 85 said into stderr: "[19-Feb-2024 18:19:45 Europe/Rome] PHP Fatal error: Uncaught Error: Failed opening required '/web/htdocs/www.mastrangelidomenico.it/home/Mastro/ ... eaders.php' (include_path='.:/php8.0/lib/php') in /web/htdocs/www.mastrangelidomenico.it/home/Mastro/ ... eal.php:71"
19/02/2024 18:19:45 WARNING: [pool www.mastrangelidomenico.it] child 85 said into stderr: "Stack trace:"
19/02/2024 18:19:45 WARNING: [pool www.mastrangelidomenico.it] child 85 said into stderr: "#0 /web/htdocs/www.mastrangelidomenico.it/home/Mastro/ ... al.php(61): composerRequire9d49472a65e3021e251af144a88d490a()"
19/02/2024 18:19:45 WARNING: [pool www.mastrangelidomenico.it] child 85 said into stderr: "#1 /web/htdocs/www.mastrangelidomenico.it/home/Mastro/ ... oad.php(7): ComposerAutoloaderInit9d49472a65e3021e251af144a88d490a::getLoader()"
19/02/2024 18:19:45 WARNING: [pool www.mastrangelidomenico.it] child 85 said into stderr: "#2 /web/htdocs/www.mastrangelidomenico.it/home/Mastro/ ... box.php(3): require('...')"
19/02/2024 18:19:45 WARNING: [pool www.mastrangelidomenico.it] child 85 said into stderr: "#3 /web/htdocs/www.mastrangelidomenico.it/home/Mastro/ ... e.php(185): require('...')"
19/02/2024 18:19:45 WARNING: [pool www.mastrangelidomenico.it] child 85 said into stderr: "#4 /web/htdocs/www.mastrangelidomenico.it/home/Mastro/ ... op.php(32): require('...')"
19/02/2024 18:19:45 WARNING: [pool www.mastrangelidomenico.it] child 85 said into stderr: "#5 /web/htdocs/www.mastrangelidomenico.it/home/Mastro/index.php(14): require('...')"
19/02/2024 18:19:45 WARNING: [pool www.mastrangelidomenico.it] child 85 said into stderr: "#6 {main}"
19/02/2024 18:19:45 WARNING: [pool www.mastrangelidomenico.it] child 85 said into stderr: " thrown in /web/htdocs/www.mastrangelidomenico.it/home/Mastro/ ... d_real.php on line 71"

Re: 500 error after update

Posted: 20 Feb 2024, 09:05
by support
The error says " Failed to open stream: No such file or directory in " means not all files exist. You are loaded files manually?
Load archive to your server and unpack it there. In this case you can be sure all files are loaded.

Re: 500 error after update

Posted: 20 Feb 2024, 12:00
by God_Zilla
A thousand thanks :mrgreen: