Email sending rule with a new comment

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techtr
Posts: 176
Joined: 23 Nov 2021, 04:48
Name: Zach S.
Location: United States

Email sending rule with a new comment

Post by techtr »

I have an email sending rule as below. It is triggered when a new comment is added on the condition when a date field is changed and I have that field on the comment form. However, the system is sending the email even though I do not change that field at all. I do change other fields on the form and/or write a text comment but do not touch the date field which the email condition is based on. I wonder if this is a bug or if I am doing something wrong. Will appreciate any thoughts.
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support
Site Admin
Posts: 6215
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Email sending rule with a new comment

Post by support »

Update to 3.5 first, please. Let me know if it works ok in 3.5
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