Failed Export

wingedpotato
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Joined: 16 Jan 2018, 06:10
Name: Andy
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Failed Export

Post by wingedpotato »

Hello Mr. Sergey.

I wanted to report an error in exporting to either Excel, Word, And PDF.
Error.jpg
Is there any added settings for it...?
Thank you.
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support
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Name: Sergey Kharchishin
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Re: Failed Export

Post by support »

Where is error?
wingedpotato
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Re: Failed Export

Post by wingedpotato »

When I click the word or pdf button, it doesn't generate either one but an index.html file.
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Re: Failed Export

Post by support »

Looks like some libs not installed. To fix any errors we have to have error log, ask your hosting support for php error log.
wingedpotato
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Re: Failed Export

Post by wingedpotato »

I'm using this offline. :)
Where is the php error log...?
wingedpotato
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Re: Failed Export

Post by wingedpotato »

Up :D
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Re: Failed Export

Post by support »

Sorry, but I can't help you, since I can't see error message:(
Which local server do you use? Export file is empty or might error msg is there?
wingedpotato
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Re: Failed Export

Post by wingedpotato »

I'm using this on localhost,only in my computer. :D
And there is no error. The Exported file is just blank index.php file.
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Re: Failed Export

Post by support »

localhost means you have local server that 100% has php log, you just need to know where it's stored.
wingedpotato
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Name: Andy
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Re: Failed Export

Post by wingedpotato »

I've Googled it and found where it's stored.
But there's no error log logged.

And I don't think that's an error either, because there's no error message in the index.php file.
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