When a record is created automatically, the body that automatically puts in the description is condensed. This doesn't happen if we created a ticket manually from the inbox.
Record that created automatically
Condensed Body on Automatic Record Creation via
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pico
- Posts: 48
- Joined: 13 Jul 2019, 23:13
- Name: Pico Seno
- Location: Jakarta, indonesia
- Company Name: Banda Tech
- Contact:
Condensed Body on Automatic Record Creation via
Mail Integration bug.
When a record is created automatically, the body that automatically puts in the description is condensed. This doesn't happen if we created a ticket manually from the inbox.
Record that created automatically Record that manually added from the inbox Will donate for the fix. Thank you.
When a record is created automatically, the body that automatically puts in the description is condensed. This doesn't happen if we created a ticket manually from the inbox.
Record that created automatically Record that manually added from the inbox Will donate for the fix. Thank you.
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support
- Site Admin
- Posts: 6215
- Joined: 19 Oct 2014, 18:22
- Name: Sergey Kharchishin
- Location: Russia, Evpatoriya
Re: Condensed Body on Automatic Record Creation via
First wait once 3.3 will be release and if problem still exist in 3.3 we will try to sort out with this issue.