hi Support,
i am not able to login and get the following error.
Database Error: 1054 - Unknown column 'parent_id' in 'where clause'
Query: select * from app_ext_ipages where parent_id=0 order by sort_order, name
Page: /rpm/index.php?module=dashboard/
When i access the login page; i can view the option to input the name and the password. on adding the credentials it gives me the above error highlighted in BOLD. i tried to restore the back up after which it works fine. when i reinstall the new version again i get the above error.
Best Regards,
Brijesh
Login Issue
- support
- Site Admin
- Posts: 6231
- Joined: 19 Oct 2014, 18:22
- Name: Sergey Kharchishin
- Location: Russia, Evpatoriya
Re: Login Issue
You did not open next page to upgrade Extension tables in database
that is why you have this errorIf you are using Extension then run /install/ext_autoupdate/from_1.4_to_1.5.php
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- Posts: 37
- Joined: 18 Jul 2015, 18:44
Re: Login Issue
hi Sergie,
I have already done that following your instructions. I tried it again with a fresh download after restoring my previous backup. Everything worked normally after i restored the old backup along with the database. i followed the instructions again and still got the same error.
Best Regards,
Brijesh
I have already done that following your instructions. I tried it again with a fresh download after restoring my previous backup. Everything worked normally after i restored the old backup along with the database. i followed the instructions again and still got the same error.
Best Regards,
Brijesh
- support
- Site Admin
- Posts: 6231
- Joined: 19 Oct 2014, 18:22
- Name: Sergey Kharchishin
- Location: Russia, Evpatoriya
Re: Login Issue
try to run next query manually using phpmyadmin
Code: Select all
ALTER TABLE `app_ext_ipages` ADD `parent_id` INT NOT NULL DEFAULT '0' AFTER `id`;
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- Posts: 37
- Joined: 18 Jul 2015, 18:44
Re: Login Issue
Hi Sergie,
Thank you very much. What could have been the possible issue earlier. it works now perfectly.
Best Regards,
Brijesh
Thank you very much. What could have been the possible issue earlier. it works now perfectly.
Best Regards,
Brijesh