Email is not sent when new record is created by "Email fetch" [Solved]

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elviseras
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Email is not sent when new record is created by "Email fetch" [Solved]

Post by elviseras »

Hi,

We have defined several rules for sending emails so that when a new record is created, an email is sent ....

If record is manually created, email is correctly sent (Exactly as before), but if the record is created using new "Email fetch" module, no email is sent

Thanks for checking it out.
Last edited by elviseras on 27 Aug 2019, 03:16, edited 1 time in total.
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Re: Email is not sent when new record is created by "Email fetch"

Post by support »

Can you show me which email rules do you use in this case.
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elviseras
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Re: Email is not sent when new record is created by "Email fetch"

Post by elviseras »

Hi, see attached image, thanks
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emailSendingRules.jpg
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Re: Email is not sent when new record is created by "Email fetch"

Post by support »

I have found this issue. File from archive replace in /cron/ folder.
Let me know if it works ok now.
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email_fetch.zip
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Re: Email is not sent when new record is created by "Email fetch"

Post by elviseras »

Hi, now it seems to be working fine!!
Thanks.
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