Error message after installation

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stinkelch
Posts: 63
Joined: 13 Jan 2016, 01:05

Error message after installation

Post by stinkelch »

I get this message, its rather strange. See attachment.
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74FE4E41-5E37-433D-A2EA-054E3E90E9A9.png
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support
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Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Error message after installation

Post by support »

You have to upgrade Extension too.
stinkelch
Posts: 63
Joined: 13 Jan 2016, 01:05

Re: Error message after installation

Post by stinkelch »

1FAFD9D9-32F3-4395-BC55-B398AB87436F.png
I did a fresh install and ext upate script does not work.
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support
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Re: Error message after installation

Post by support »

if you did fresh install then you have to do fresh install of extension. Go to Extension in menu and to installation.
stinkelch
Posts: 63
Joined: 13 Jan 2016, 01:05

Re: Error message after installation

Post by stinkelch »

support wrote:if you did fresh install then you have to do fresh install of extension. Go to Extension in menu and to installation.
Thanks, that helped. :) Did you find the translations?
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Re: Error message after installation

Post by support »

Yes, thank you!
Jochen
Posts: 85
Joined: 13 Feb 2018, 20:45
Name: Joachim Suehlo
Location: Germany Hannover
Company Name: b-prisma

Re: Error message after installation

Post by Jochen »

I did a fresh installation with fresh database and got a similar message as stinkelch.
My problem is that the page always autoloads every 1/2 second, so it is impossible to
change the page, it always reloads: "index.php?module=tools/check_version".
Is it not possible to reach the page "install extension"
I tried before to do the installation as described on your webside, but got the same error.
Please help.
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support
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Re: Error message after installation

Post by support »

make sure you are using correct version of extension.
Jochen
Posts: 85
Joined: 13 Feb 2018, 20:45
Name: Joachim Suehlo
Location: Germany Hannover
Company Name: b-prisma

Re: Error message after installation

Post by Jochen »

Thank You, that was is.
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