Email sending rule with a new comment
Email sending rule with a new comment
Hi everyone, I have an email sending rule as below. It is triggered when a new comment is added on the condition when a date field is changed and I have that field on the comment form. However, the system is sending the email even though I do not change that field at all. I do change other fields on the form and/or write a text comment but do not touch the date field which the email condition is based on. I wonder if this is a bug or if I am doing something wrong. Will appreciate any thoughts.
Re: Email sending rule with a new comment
Hi everyone, any ideas? Should I post this on the bugs section instead?
Re: Email sending rule with a new comment
Yeah maybe,
I don't really know how sending rules work, sorry
But maybe it's a bug
I don't really know how sending rules work, sorry
But maybe it's a bug
Using Rukovoditel since 2022 --- v3.4 (with extension) in French on PHP 8.2
I keep the French translation up to date
I'm trying to help you (+10 years experience in html, css, php, sql, JS/jquery, python)
I keep the French translation up to date
I'm trying to help you (+10 years experience in html, css, php, sql, JS/jquery, python)
Re: Email sending rule with a new comment
What kind of date field are you talking about?
How is your date field implemented?
It sounds to me like every time the form is saved, the fields are getting updated.
Maybe the date field is connected in an automated process?
If so, that could be the problem.
Could you share a bit more about the context of your app in this case?
How is your date field implemented?
It sounds to me like every time the form is saved, the fields are getting updated.
Maybe the date field is connected in an automated process?
If so, that could be the problem.
Could you share a bit more about the context of your app in this case?