Mail Integration bug.
When a record is created automatically, the body that automatically puts in the description is condensed. This doesn't happen if we created a ticket manually from the inbox.
Record that created automatically
Record that manually added from the inbox
Will donate for the fix. Thank you.
Condensed Body on Automatic Record Creation via
- support
- Site Admin
- Posts: 6215
- Joined: 19 Oct 2014, 18:22
- Name: Sergey Kharchishin
- Location: Russia, Evpatoriya
Re: Condensed Body on Automatic Record Creation via
First wait once 3.3 will be release and if problem still exist in 3.3 we will try to sort out with this issue.