Rukovoditel Support Forum

Hello,
My version is 3.4.3, Do I need any modifications? License key is active domain: mydomain.com
Thank you in advance

Anyone can help?

Hello Sergay, I see this error after I have upgraded an 3.4 to 3.5. The system is running but this is shown on the default main dashboard Database Error: 1054 - Unknown column 'in_dashboard' in 'where clause' Query: select * from app_ext_report_page where entities_id=0 and in_dashboard=1 and is_acti...

Hello, I know It is not important, but it makes the whole solution unusable for me. When I watch the tutorial for Image Map, I see the printer icon, but I do not know how to apply an image for each asset type. 2024-02-19_20-15-17.png All the asset icons are shown as GPS location icons: 2024-02-19_20...

Hello, Before, I used to work without any problems, but in new versions, it suddenly logs me out of all tabs. I did not find any option to keep me logged in. I am working on a wizard form that needs a lot of time to fill in the data, so I lose the work. I need to know why Rukovoditel does this while...

Thank you for your reply. I used the MySQL formula: CONCAT( IF(([1627]= (1081)), ((floor(([date_updated]-[date_added])/86400))), 0), 'D:', LPAD(IF(([1627]= (1081)), (floor((([date_updated]-[date_added])/3600) - ([1628]*24))), 0), 2, 0), 'h:', LPAD(IF(([1627]= (1081)), (ROUND((([date_updated]-[date_a...

Thank you for your care. This fixed the issue, and I see the gear now.

Thank you again
Ahmed

/index.php?module=items/items&path=34

Dear Team,
I have lost the gear while the members see it normally.

Hello, I need to calculate the handling time for the tickets 2024-01-30_21-30-09.png . The status #is (333) of the ticket is a drop-down list (New (206), Open (207), Closed (208)) 2024-01-30_21-33-40.png 2024-01-30_21-37-14.png I am here using the MySQL formula: case when ([333]=(208) then ([date_up...